Privacy Policy

Last Updated: November 22, 2025

QuickPen Inc. (“QuickPen,” “we,” “us,” or “our”) operates QuickPen.ai and is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, process, and disclose your personal data when you visit our website, use our Service, or interact with us. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

 

We collect various types of information from and about users of our Service, including information that may directly or indirectly identify you (“Personal Data”).

Information You Provide to Us: When you create an account, you provide your name, email address, and a password. You may optionally provide a phone number.

Payment Information: While processing payments, we do not directly collect or store your full payment card details. All payment transactions are securely handled by our third-party payment processor, Stripe, Inc. We receive a token and confirmation of your transaction from Stripe, which includes limited payment information necessary for account management (e.g., last four digits of card, expiry date).

Communication Data: If you contact our support team (via email or chat), we collect and store the content of your communications, including your email address, phone number (if provided), and any information you choose to share.

Third-Party Platform Credentials: To enable direct publishing, you may provide login or API credentials for your third-party content management platforms (e.g., WordPress, Shopify, Ghost). We handle these credentials securely and only use them to facilitate the publishing you explicitly authorize.

Information We Collect Automatically (Usage Data): When you access and use the Service, we may automatically collect certain information, including:

• Device and Browser Information: Your Internet Protocol (IP) address, device type, operating system, browser type, browser version, and unique device identifiers.

• Usage Details: Information about how you interact with our Service, such as the features you use, pages you visit, content you generate, time spent on the Service, and referring/exit pages.

• Location Data: General location information (e.g., city, state, country) derived from your IP address.

• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to track activity on our Service and hold certain information. These are used for:

  • Authentication: To keep you logged in.

  • Analytics: To understand how you use the Service and improve it (e.g., Google Analytics).

  • Preferences: To remember your settings and preferences.

  • Advertising: For advertising and remarketing purposes (e.g., Facebook Ads, Google Ads, TikTok Ads). You have the option to accept or decline cookies. We will seek your consent for certain non-essential cookies where required by law.

Information from Third Parties: We do not receive Personal Data about you from third-party sources.

How We Use Your Information

 

We use the collected information for various purposes, primarily to provide, maintain, and improve our Service, and to communicate with you.

To Provide and Maintain the Service: To operate our website, process payments (via Stripe), manage your account and connected web properties (“sites”), and deliver the core functionality of content generation.

To Improve and Develop the Service: To analyze usage trends, diagnose technical problems, test new features, and enhance user experience. This may include using anonymized and aggregated data for internal research and development.

For Communication: To send you service-related announcements, security alerts, updates to features or platforms, support responses, and marketing communications (from which you can opt-out).

For Security and Fraud Prevention: To protect the integrity and security of our Service, prevent fraud, and enforce our Terms and Conditions.

For Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.

For Marketing and Advertising: To show you relevant ads and measure their effectiveness, including through remarketing pixels, tracking pixels, and other means of identifying users who visit our site.

How We Share Your Information

 

We may share your Personal Data with third parties in the following situations:

Service Providers: We engage trusted third-party service providers to perform functions on our behalf. These include:

• Payment Processors: Stripe, Inc. handles all payment processing.

• Analytics Providers: Google Analytics helps us understand website usage.

• Cloud Hosting Providers: For infrastructure and data storage.

• CRM Platforms: For managing customer relationships and support (e.g., HighLevel CRM).

• Email and SMS Communication Services: For sending service and marketing messages. These service providers are authorized to use your Personal Data only as necessary to provide these services to us and are contractually obligated to protect your data.

Legal Obligations and Discretionary Disclosures: We may disclose your Personal Data in response to valid requests by public authorities (e.g., a court order, subpoena, government request), at our sole discretion, when we believe it is necessary to protect our rights, prevent fraud, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your Personal Data may be transferred to the acquiring entity. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

With Your Consent: We may share your Personal Data with third parties when we have your explicit consent to do so.

Aggregated or Anonymized Data: We do not share aggregated or anonymized data that could reasonably be used to identify you individually with external third parties.

Your Data Protection Rights

 

You have specific rights regarding your Personal Data. We are committed to facilitating the exercise of these rights.

Access and Correction: You can review and update your account information directly within your account settings on the Service. For other corrections or to request access to your Personal Data, please contact us at support@quickpen.ai.

Deletion (Right to be Forgotten): You may request the deletion of your Personal Data by contacting us at support@quickpen.ai. We will process your request within a reasonable timeframe, subject to our legal obligations to retain certain data.

Opt-Outs:

• Marketing Communications: You can opt-out of receiving marketing emails or SMS notifications from us by following the unsubscribe instructions included in each communication or by contacting support.

• Cookies: You can manage your cookie preferences through your browser settings. For specific third-party advertising cookies, you may visit their opt-out pages (e.g., Google Ad Settings, Network Advertising Initiative Opt-Out Page). We will ask for your consent for non-essential cookies where legally required.

Data Portability: You have the right to request a copy of your Personal Data in a structured, commonly used, machine-readable format. Please send such requests to support@quickpen.ai.

Do Not Track (DNT) Signals: Given the evolving nature of DNT signals, we do not currently respond to or take action regarding DNT browser signals. However, you can manage your cookie preferences as described above.

Data Security

 

We implement robust security measures designed to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Full encryption (both in transit and at rest).

• Firewalls and intrusion detection systems.

• Regular security audits and vulnerability assessments.

• Secure, hardened server configurations.

• SSL/TLS encryption for data transmission.

• Strict access controls and employee training. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention

 

We retain your Personal Data for as long as your account is active or as needed to provide you with the Service. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

User-Generated Content: As stated in our Terms and Conditions, you own all User-Generated Content. We retain a record of all content generated through our Service indefinitely, including drafts, revisions, and previous copies. If you request deletion of your account, we will delete your Personal Data associated with the account, but we may retain anonymized records of generated content for analytical and archival purposes, unless specifically requested otherwise and legally permissible.

International Data Transfers

 

Our servers are located in the United States. Given our anticipated global user base, we may transfer your Personal Data to data centers and service providers worldwide. When we transfer Personal Data outside of your jurisdiction (e.g., from the EU/EEA to the US), we ensure appropriate safeguards are in place, such as implementing Standard Contractual Clauses approved by the European Commission, or other legally recognized transfer mechanisms, to ensure your data receives an adequate level of protection. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

Children’s Privacy

 

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect Personal Data from children under 16 years of age. If we become aware that we have inadvertently collected Personal Data from a child under 16, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and you learn that your child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

 

If you have any questions about this Privacy Policy, your Personal Data, or your rights, please contact us at:

Email: support@quickpen.ai Address: QuickPen Inc., 8 The Green, STE A, Dover, DE 19901, United States